Difficult Conversations Series Part I (Clients)—Stay Sane, Communicate Better, and Achieve More With Simple Steps to Manage Demanding, Disgruntled, and Distasteful Clients By Directing Dialogue, Keeping Professional, and Remaining Efficient
How to Control Difficult Conversations with Impossible Clients At times, there are toxic patterns of thought we’re prone to whenever we encounter hostile or demanding clients. Thoughts like “I have no choice”, “Maybe they will get better”, or “What if I don’t find another client for a long time?” These thoughts poison us such that […]